Onboarding buyers and owners
Everything through a link. The buyer creates no account, chooses no password and signs in nowhere.
Each link carries a fixed purpose and opens only the step belonging to it. There are currently four: offer with identification, identification alone, owner identification, and the stage-2 questionnaire. A link issued for one purpose cannot be used for another.
If the buyer opens a link that no longer works, Doxario names the reason:
In all three cases the way out is the same: the buyer contacts your office and you create a new link.
For lawyers, notaries or external advisers this route is not yet available.
AI-assisted tools were used in preparing these FAQs; the content was subsequently reviewed and approved by the Doxario editorial team. They reflect the general state of the law as at the review date shown and do not constitute individual legal or tax advice. To assess your own case — particularly where complex structures are involved (offshore companies, trusts, foundations, communities of heirs) or where the new EU rules leave room for doubt — we recommend consulting a lawyer specialising in Spanish anti-money-laundering law and, on tax questions, a tax adviser. Doxario accepts no liability for decisions taken solely on the basis of these FAQs.
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