Onboarding buyers and owners

How does identity verification for a buyer work in Doxario?

The buyer receives a personal link and identifies themselves through it using an identity document. The check itself is carried out by a connected verification service, and the result flows back into the case automatically.

The usual sequence in the office:

  • You generate the link against the property — either for offer and identification together, or for identification alone.
  • The buyer opens the link and completes the check without registering.
  • The result appears on the contact, together with the date of the last check.
  • The supporting evidence is filed for the evidence archive.

Until identity has been established, Doxario keeps this point open — it shows on the card in the pipeline and prevents a case from counting as ready for the notary appointment.

Related questions

AI-assisted tools were used in preparing these FAQs; the content was subsequently reviewed and approved by the Doxario editorial team. They reflect the general state of the law as at the review date shown and do not constitute individual legal or tax advice. To assess your own case — particularly where complex structures are involved (offshore companies, trusts, foundations, communities of heirs) or where the new EU rules leave room for doubt — we recommend consulting a lawyer specialising in Spanish anti-money-laundering law and, on tax questions, a tax adviser. Doxario accepts no liability for decisions taken solely on the basis of these FAQs.

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